As India becomes a major hub for medical travelers, it’s considering ways to make it more convenient for health tourists to find top hospitals. One project involves establishing help desks at major airports to facilitate the needs of patients arriving who may not have already selected a hospital.
India’s Ministry of Tourism plans the facilitation desks at six airports starting with Mumbai in October and expanding to New Delhi, Kolkata, Bengaluru, Chennai, and Hyderabad. These are the cities where the top hospitals exist. The centers will have trained personnel to guide patients if they have already come up with a short list of medical providers. If the patients haven’t done any research, the staff will provide them with a list of accredited hospitals in the area.
The influx of medical tourists to India is driven by low costs for world class care. In some cases treatment costs can be 10% of the cost in the U.S. However, when many patients arrive, they haven’t researched hospital choices at all and the help desks will give them a informed start so that can efficiently find the best care and not be potentially misled by paid operators within the airport or city.